bluebill

Terms and Conditions

Last updated: October 2025

These Terms and Conditions (“Terms”) govern the provision of services by MFM Blueprint GmbH, trading as bluebill, registered in Switzerland under UID CHE-236.591.841, with its registered office at Sinserstrasse 67, 6330 Cham, Switzerland (“bluebill”, “we”, “us”, “our”).

By engaging with our services or accessing our website, you (“Client”) agree to be bound by these Terms.

1. Definitions

  • Services: The cloud cost optimization, FinOps automation, analytics, advisory, and related SaaS solutions provided by bluebill.
  • Agreement: Any service agreement, order form, proposal, or contract referencing these Terms.
  • Client Data: All information, metrics, or materials provided by the Client to bluebill for the purpose of delivering Services.
  • Confidential Information: All non-public business, financial, or technical information exchanged between the parties.

2. Scope of Services

  • 2.1 Services are delivered strictly as defined in the signed Agreement. bluebill is not obliged to provide additional integrations, features, or modules unless separately agreed in writing.
  • 2.2 The Services may incorporate technologies, APIs, or third-party resources that bluebill deems suitable to achieve the agreed deliverables. bluebill remains responsible for the overall quality and performance of the Services.
  • 2.3 All advice, analytics, and reports are provided according to current industry best practices in cloud management and FinOps but do not constitute a guarantee of specific cost savings or outcomes.
  • 2.4 Use of third-party providers and partners: bluebill may use third-party software, data processing providers, and technology partners to deliver the Service. The Client acknowledges that certain parts of the Service may rely on such third-party systems. While bluebill remains responsible for selecting reliable partners and coordinating the overall Service, bluebill shall not be liable for any failure, unavailability, or error arising from the performance or non-performance of third-party providers, except in cases of gross negligence or unlawful intent.

3. Confidentiality and Data Protection

  • 3.1 Both parties agree to keep all Confidential Information strictly confidential and not disclose it to any third party, except where required by law.
  • 3.2 bluebill processes Client Data in compliance with applicable Swiss data protection law (DSG) and the EU General Data Protection Regulation (GDPR).
  • 3.3 For more details, refer to our Privacy Policy, which forms an integral part of these Terms.
  • 3.4 bluebill shall implement appropriate technical and organizational measures to protect personal data in accordance with applicable data protection laws. However, the Client acknowledges that no system can be completely secure. Except in cases of gross negligence or unlawful intent, bluebill shall not be liable for any unauthorized access, loss, or disclosure of data resulting from circumstances beyond its reasonable control.

4. Fees and Payment

  • 4.1 Fees consist of a one-time Implementation Fee covering onboarding and setup, a recurring Subscription Fee for continued Services, and a percentage of the Client's total cloud spend.
  • 4.2 All fees are payable in advance via bank transfer to the account specified in the invoice.
  • 4.3 Payments are non-refundable except in the event of failure by bluebill to deliver the agreed Services. In such cases, the Client may request a pro-rata refund, deducting fees for Services already rendered.
  • 4.4 Late payments may result in suspension of Services and may incur additional charges.

5. Term and Renewal

  • 5.1 The Agreement commences on the Effective Date stated in the service agreement and runs for a 12-month term.
  • 5.2 The Agreement renews automatically for successive 12-month periods unless terminated by either party with 60 days' written notice prior to renewal.
  • 5.3 If no renegotiation takes place, the existing scope and pricing continue for the renewed term.

6. Client Obligations

  • 6.1 The Client must provide accurate and complete information necessary for the delivery of Services.
  • 6.2 The Client remains responsible for maintaining its internal security, user access control, and financial data accuracy.

7. Intellectual Property

  • 7.1 All intellectual property rights in the Services, methodologies, and deliverables remain the sole property of bluebill or its technology partners.
  • 7.2 The Client is granted a limited, non-exclusive, non-transferable right to use the Services for internal business purposes during the Agreement term.
  • 7.3 Reverse engineering, sublicensing, or unauthorized sharing of the Services is prohibited.

8. Limitation of Liability

  • 8.1 To the maximum extent permitted by law, bluebill's liability is limited to the total annual fees paid by the Client under the Agreement in the 12 months preceding the event giving rise to the claim.
  • 8.2 bluebill shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business interruption.
  • 8.3 The Service is provided on an “as is” and “as available” basis. No warranty, representation, or guarantee of any kind is made, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. bluebill does not warrant that the Service will operate without interruption or error. Nothing in this clause shall exclude or limit liability where such exclusion is prohibited by mandatory law, including in cases of gross negligence or unlawful intent.
  • 8.4 bluebill implements appropriate technical and organizational measures to protect personal data. Except in cases of gross negligence or unlawful intent, bluebill shall not be liable for unauthorized access, loss, or disclosure of data resulting from circumstances beyond its reasonable control.
  • 8.5 bluebill is not liable for failures caused by inaccurate or incomplete information provided by the Client, outages or failures of third-party cloud providers, or infrastructure and internet issues beyond bluebill's control.

9. Force Majeure

  • bluebill is not responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, power outages, strikes, pandemics, or internet backbone failures.

10. Termination

  • 10.1 Either party may terminate this Agreement with immediate effect in case of material breach that remains uncured for more than 30 days after written notice.
  • 10.2 Upon termination, all outstanding fees up to the effective termination date become immediately due.

11. Governing Law and Jurisdiction

  • These Terms are governed exclusively by Swiss law, including the Swiss Code of Obligations (OR), the Swiss Civil Code (ZGB), and applicable data protection law (DSG). The exclusive place of jurisdiction for any disputes is Zug, Switzerland.